What it means
The frontend is the part of a software system that users see and interact with, such as a website, app or chat window. It displays information, collects input and sends requests to the backend.
Real-world example
A museum's visitor app shows an AI-generated description of an artwork. The frontend design decides whether visitors can see that the text is AI-generated, view the sources it was based on, and report an error, even though the content itself is produced in the backend.
Why it matters for AI adoption
The frontend is where trust is won or lost. It shapes how people understand AI outputs, whether they notice uncertainty, and whether they can correct, override or escalate. Good AI adoption treats interface design as part of risk management, not decoration.
Questions to ask
- How does the interface show users that content is AI-generated and how reliable it is?
- Can users easily correct, report or override an AI output?